A digital transformation project is only successful if a comprehensive and holistic approach is applied from the outset. Transformation encompasses all processes, interactions and transactions, as well as a multitude…
Before looking at the applications your business relies on, ask yourself: How do your customers access your service? Can the customer journey be improved? It is key to remember that…
If there’s one certainty in digital transformation, it’s that it can only be successful if implemented across the entirety of an organisation. As such, identifying the best place to start…
The coronavirus pandemic saw a renewed focus on business continuity in the public sector, which, in turn, derailed many large-scale digital transformation projects. Analysis by GlobalData confirms this, with procurement…
ADOPTING THE RIGHT APPROACH Claire McNally, Digital Transformation Services Lead, Neueda In the final blog in this series on digital transformation, we reveal how we work with organisations to bring…
PHASE 4: TECHNOLOGY Claire McNally, Digital Transformation Services Lead, Neueda In the penultimate blog in this series on digital transformation, we’re exploring the fourth step in the process – technology….
PART 4: DATA We’re talking digital transformation and the importance of taking a holistic approach to the process. We’ve looked at the importance of analysing your business and its services…
PART 3: APPLICATIONS In this blog series, I’m looking at the various elements of digital transformation and how each phase is essential for overall success. I recently talked about the…